You will be in charge of day-to-day operations at an administrative level and provide high-level customer service to clients. This position requires professionalism, reliability, and organization, plus excellent communication and interpersonal skills. Duties include answering phones, performing general office duties such as filing, processing outgoing mail, and entering technical support requests on behalf of clients. Additionally, you will input data entry for new account set-ups, schedule internal and external meetings for staff members, and print and mail monthly account statements. You will assist the COO daily with general support and other projects as needed.