Internet usage is going to increase by millions of users, employers and employees working from home students studying from home, employees who are out of work will be working from home. So how in these trying times do we stay operational with our businesses and lives? In fact, it is an opportunity to expand your knowledge and reach to actually be more efficient and talk to more people in a single day than you’ve ever been able to before. Since everyone will be open to it it’s a good time to break new boundaries and for people to try new things. Hopefully, this resource will help you through these difficult times.
Utilizing virtual meeting software and applications will be one of the most important and critical components to maintain business operations during the outbreak of COVID-19. Web based meetings can allow businesses, small and large, to continue critical communications with their customers and employees alike. Here are some of the technologies that we recommend:
Live chat technology allows businesses to chat with their customers in real time by displaying a chat feature on their website. Most live chat technologies can be operated through a mobile device and/or desktop computer.
Customer Relationship Management (CRM) software is one of the best tools to collect customer data and communicate to your audience on a regular basis. From sales and lead tracking to automated email marketing platforms, CRM technologies range from basic to highly advanced inbound marketing tools. Here are some of the CRM platforms that we recommend.
Coronavirus Update: Higher Images is 100% virtual and operational. Because we have so many clients in the health and medical, food, and e-commerce industries, we have gone to extra lengths to make sure we are here to help support and uplift our clients and keep them operational through the shutdown of non-essential businesses.
We are helping many of our clients find new ways to stay in business and operate virtually to carry their business forward through this situation. Please call us at 412-203-1996 to schedule an appointment if you would like to learn more about the options that you have online to reach out to clients and the public effectively. Our ticket system is available 24/7/365 and can be used by our clients to enter requests for changes or updates that need to be done to their website. Please call 412-537-8348 in case of a true emergency or critical questions/concerns you may have.
Wishing everyone the best through these trying times,
Bryan Thornberg, President of Higher Images, Inc.